INTRODUCTION
Communication is the hallmark of our existence. We communicate to live and live to communicate. This course has been written based on exhaustive research, consultations, and personal observations. Communication, whatever method is used, needs to inform. In the business environment writing clear, concise, comprehensible copy is critical to success. In this course, learn techniques for clarifying purpose, understanding readers, and organizing ideas. Through in-class writing exercises, you practice proven strategies for overcoming writer’s block and creating concise, appropriate, and grammatically correct work. Assignments include editing and writing letters, memos, reports, email messages, summaries, resumes, and cover letters.
In addition to that, the importance of non-verbal communication cannot undermine so this course prepares students to improve their understanding of the responses to the nonverbal messages used by individuals as they relate in personal and professional contexts.
CALENDAR OF ACTIVITIES
Session
Topic
Sub-topics
Activity
Introduction to Business Communication
One-way communication vs two-way communication.
How We Communicate the Message through our Behaviour
Preparing and Delivering Presentation
More about Verbal Communication
Case Study Reading and analysis
How to change a workplace culture: a case study in the power of reflective learning
Developing Effective and Ethical Business Messages
How we communicate the Message through the Written Words
Assessment
Write E-mails messages
Communication and Building Trust
Tackling Bullying and Harassment
Finding information and Library resources
Short Report Writing
Long report writing
Resume and CV writing
Create Resume
Conducting meetings
Minutes of meeting
*Special discount for UMT Alumni, Students & Staff
Note: SPA may cancel or postpone a certificate due to insufficient enrolment or unforeseen circumstances. In this case, the university will refund the fee.
Usbah Yousaf
An explorer of teaching methodology, Usbah Yousaf having more than two years of experience teaching, counseling, professional trainer, and supervising by an innovative approach and effective terminologies at the University of Management and Technology. I aim to work innovatively for the enhancement and betterment of education. I aspire to work for an institution that offers career growth and chances to learn and improve my skills, qualities, knowledge, attitude, and value of time. I am extremely passionate towards teaching and online learning experience that drives to students and organization’s growth and success.
I welcome you to the “Communication for Managers” certificate for the best learning experience ever. Good Luck